Add an image

This article teaches you how to add an image.

Prerequisites

Ensure you meet all the following prerequisites

• You need the Editor role or higher on the knowledge base.
• Open the article in Authoring. Images can be added only there.
• Your image must be a PNG, JPEG or WebP file, no larger than 2 MB.

Steps

1. In Authoring, open the article.
2. Place the cursor where the image should go.
3. Select Insert image on the toolbar.
4. Choose the image file.
5. In Alt text, describe the image for people who cannot see it, such as those using a screen reader. Leave it blank only if the image is purely decorative.
6. Select Insert.

DocSpade confirms with Image inserted.

Result

The image appears in the article and is saved with it. It is published with the site the next time you publish.

If the image is not accepted

• Choose a PNG, JPEG, or WebP image. Convert the file to one of those formats.
• Image must be 2 MB or smaller. Reduce the file size, then try again.
• The upload fails. Very large images, over about 40 megapixels, are refused even if the file is small. Resize the image.

Related

• Reviewing your writing: the review flags images with missing or generic alt text.